Horus Privacy Policy

Last updated: April 16, 2026

At Horus, we are committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our online casino services.

Information We Collect

We collect personal information lawfully and fairly, including your full name, date of birth, residential address, email, phone number, and government-issued ID for account registration and verification.[1][2] Financial details such as payment methods, transaction history, and source of funds are gathered to comply with anti-money laundering (AML) obligations.[2][3] We also collect gaming activity data like betting patterns and session duration, plus technical data including IP address, device information, and cookies during platform use.[2][3]

How We Use Your Information

Your information is used for account creation, identity verification, age confirmation, and processing deposits, withdrawals, and transactions in line with Australian gambling laws.[2][4] We utilise data to personalise gaming experiences, prevent fraud, ensure platform security, and meet responsible gambling requirements.[2][3] Additionally, it supports customer service, marketing communications, and regulatory reporting to bodies like AUSTRAC.[1][4]

Information Sharing

We disclose personal information only as required by Australian law, such as to regulatory authorities, law enforcement, or the ACT Gambling and Racing Commission under the Casino Control Act.[1][3] Sharing occurs with trusted service providers like payment processors and identity verification services, who are bound by confidentiality agreements and must comply with the APPs.[2][3] We do not sell your information to third parties.[3]

Data Security

We implement robust security measures including encryption, secure servers, and access controls to protect your personal information from unauthorised access, loss, or misuse.[2][5] Regular security audits and compliance with Australian privacy standards ensure data integrity and confidentiality.[3][5] Information is retained only as long as necessary for legal, regulatory, or business purposes, typically seven years for transaction records per AML requirements, after which it is securely disposed.[3]

Your Rights

Under the Privacy Act 1988 and APPs, you have the right to access, correct, or update your personal information held by us.[2][5] You may request details on how your data is processed, restrict certain uses, or withdraw consent for non-essential processing.[2][5] To exercise these rights or lodge a complaint, contact us; we will respond promptly and facilitate procedures in line with Australian privacy legislation.[5]

Cookies and Tracking

We use cookies and similar technologies to track usage, analyse site performance, and enhance user experience on our platform.[2] These collect technical data like IP addresses and browser types, with options to manage preferences via cookie settings.[7] Cookie use complies with Australian privacy requirements for essential functionality and analytics.[2]

Contact Us

For privacy concerns, access requests, or complaints, please contact our Privacy Officer.